Refund policy

Due to the personal use nature of all handmade products, All sales are final. Customer satisfaction is our highest priority. If a product issue arises, please reach out for assistance.  Live chat is available for your questions prior to purchase, as there are no refunds due to color variances of monitor/screen representations or scent preferences.  All replacements or refunds are at the sole discretion of Woolly Wildflower, if available. Your purchase is indication of understanding of this policy.

**Woolly Wildflower is not responsible for lost, misdirected, damaged, or delayed parcels once they have been left in the care of a shipping service. Insurance covers these unlikely events, and is recommended if there is trouble receiving packages in your delivery area.**